What exactly do I get?
A PDF, downloaded straight after payment. The page tells you the length and who it is written for before you buy — no surprises about what lands on your disk.
How long does the download link last?
Seventy-two hours, and it works several times within that window so you can pull it down on more than one machine. If it lapses, email us your order reference and we will reissue it. There is no charge for that and no lecture attached.
Can I use this with my team?
A single purchase covers you and your own crew — printing it for a briefing room is exactly what it is for. If you want to distribute it across a whole organisation or build it into a formal training programme, get in touch and we will sort out a licence.
Do you offer refunds?
Yes. If it is not what you expected, say so within thirty days and you get your money back. You keep the file — chasing a PDF around the internet is not a good use of anyone's afternoon.
Can I get an invoice or receipt?
Stripe emails a receipt automatically. If you need a proper invoice with your organisation's details on it for expenses, email us and we will issue one.
Is my card safe?
Card details are entered on Stripe's own checkout page and never touch this site. We only ever see your email address and what you bought.